Skip to main content

Legal

Privacy Policy

Written to be read, not to be skimmed past.

Policy version 1.0

What we collect

  • Account details: your email address, an optional display name and an optional anonymous name.
  • Debt information you choose to enter: nicknames, balances, interest rates, minimum payments, payment history and notes.
  • Progress data: points, levels, streaks, badges and milestones generated from your own activity.
  • Preferences: display currency, discreet mode and email consent.
  • Basic technical data needed to keep the service secure and working, such as error reports.

What we never collect

  • Card numbers, bank account numbers, sort codes or IBANs.
  • Online banking usernames, passwords or one-time codes.
  • Read-only bank connections or open banking feeds.
  • Credit reference agency files.
  • Payments are handled by our payment processor. We receive confirmation of a subscription or purchase, never your card details.

Why we process it

  • To provide your account, dashboard and calculators.
  • To calculate progress, streaks and badges from what you log.
  • To send essential service messages about your account or a purchase.
  • To send optional encouragement emails, only if you have opted in.
  • To keep the service secure, diagnose faults and prevent abuse.

Your control

  • You can edit or delete any debt, payment or note at any time from your dashboard.
  • You can turn marketing emails off without losing access to anything.
  • You can request a copy of your data, or full deletion of your account and every figure attached to it.
  • Discreet mode blurs figures on screen; that setting is stored only on your own device.

How your data is protected

  • Your records are protected by database-level access rules so that only your account can read them.
  • Staff access is limited by role and used only where necessary to support you or keep the service running.
  • Data is retained while your account is open, and deleted or anonymised once it is no longer needed.

Sharing

  • We do not sell your data, and we do not share your financial figures with advertisers.
  • We use a small number of processors to host the service, send email and take payments, each bound by contract to protect your data.
  • We may disclose information where the law genuinely requires it.

Contact

For any privacy request, email privacy@howiclearedmydebts.com. See also our terms and financial disclaimer.

“How I Cleared My Debts” — $27.00

Get the eBook