Legal
Privacy Policy
Written to be read, not to be skimmed past.
Policy version 1.0
What we collect
- Account details: your email address, an optional display name and an optional anonymous name.
- Debt information you choose to enter: nicknames, balances, interest rates, minimum payments, payment history and notes.
- Progress data: points, levels, streaks, badges and milestones generated from your own activity.
- Preferences: display currency, discreet mode and email consent.
- Basic technical data needed to keep the service secure and working, such as error reports.
What we never collect
- Card numbers, bank account numbers, sort codes or IBANs.
- Online banking usernames, passwords or one-time codes.
- Read-only bank connections or open banking feeds.
- Credit reference agency files.
- Payments are handled by our payment processor. We receive confirmation of a subscription or purchase, never your card details.
Why we process it
- To provide your account, dashboard and calculators.
- To calculate progress, streaks and badges from what you log.
- To send essential service messages about your account or a purchase.
- To send optional encouragement emails, only if you have opted in.
- To keep the service secure, diagnose faults and prevent abuse.
Your control
- You can edit or delete any debt, payment or note at any time from your dashboard.
- You can turn marketing emails off without losing access to anything.
- You can request a copy of your data, or full deletion of your account and every figure attached to it.
- Discreet mode blurs figures on screen; that setting is stored only on your own device.
How your data is protected
- Your records are protected by database-level access rules so that only your account can read them.
- Staff access is limited by role and used only where necessary to support you or keep the service running.
- Data is retained while your account is open, and deleted or anonymised once it is no longer needed.
Sharing
- We do not sell your data, and we do not share your financial figures with advertisers.
- We use a small number of processors to host the service, send email and take payments, each bound by contract to protect your data.
- We may disclose information where the law genuinely requires it.
Contact
For any privacy request, email privacy@howiclearedmydebts.com. See also our terms and financial disclaimer.
